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Starting on January 1, 2021, Montréal will be processing applications for equipment repairs under the Home Adaptation Program across its territory, whether the equipment was installed under SHQ or the city programs.

Do you have a handicap and need a home adaptation?

Beginning May 1, 2020*, the new Montréal HAP program will offer a subsidy to owners of dwellings that are occupied by one or more people with handicaps who need adaptation to access their home, get around in it and/or carry out everyday activities.

This program will replace the HAP that is currently in force in Montréal that the city manages as an agent for the Société d’habitation du Québec.

*Subject to the program’s adoption by city council.

Who can apply?

Handicapped persons, as defined under the Act to secure handicapped persons in the exercise of their rights with a view to achieving social, school and workplace integration (CQLR, chapter E-20.1) can apply for home adaptation whether they are owners or tenants. “Home” is understood to mean a person’s primary residence.

To be eligible for a subsidy, adaptations must be:

  • Necessary in order to compensate for the person’s handicap in the home
  • Recommended by an occupational therapist 

Amount of the subsidy and eligible adaptation work, equipment and fees

The subsidy covers eligible adaptation work, equipment and fees to meet adaptation needs up to $35,000 per dwelling.

The subsidy is increased to $45,000 if the building is a family-type resource (in French) or a private residence for seniors (in French) for nine or more people.

Adaptation work must involve:

  • Improving outdoor access to the dwelling or building by installing a handrail, access ramp or a platform lift
  • Installing a handicapped-accessible shower
  • Adapting the bathroom
  • Adapting the kitchen
  • Improving movement through the home and adapting living spaces such as the living room, bedroom or office (moving outlets and switches, widening door frames, etc.)

Eligible equipment

  • Platform lifts
  • Overhead lifts
  • Stair lifts
  • Automatic garage door opener
  • Communication equipment (intercoms, flashing doorbells, etc.)

Some fees are also eligible:

  • Reports from occupational therapists in the private sector
  • A portion of the fees for construction/renovation permits for home adaptations
  • Public property occupancy fees while the adaptation work is being performed
  • Tree felling permit fees if trees must be cut down as part of the adaptation work
  • A portion of the architectural or architectural technician fees related to your home adaptation, if required in order for the permit to be issued 
  • A portion of engineering fees related to your home adaptation, if required in order for the permit to be issued 
  • Certificate of location, if required under borough legislation in order for the permit to be issued

Would you like to apply for the new program?

You can apply once the program comes into force, which is planned for May 1, 2020.

Check our Web site for more details beginning on this date.

Have you already applied to the current HAP?

The current HAP remains in effect through March 31 and the commitments made by the city as the Société d’habitation du Québec’s program agent will be honoured.

If your file has already been approved (you have received a letter confirming the amount of the subsidy), it will be processed according to the Société d’habitation du Québec’s program parameters. Your file cannot be transferred to the new program.

If your file has not been approved, it will be processed within the city’s new program.

In either case, you will receive a letter from the city to update you on the progress of your application.

Equipment repairs

Is your equipment broken or in need of repairs? The city will cover the costs under the following conditions:

  • The equipment was installed specifically for you, in your home*
  • It was subsidized as part of a home adaptation program (either SHQ or Montréal)
  • It is no longer covered by the manufacturer’s or contractor’s warranty
  • The equipment failure is not the result of poor maintenance or of a disaster
  • The equipment meets Régie du bâtiment standards*

If the equipment was installed for someone else, but that you are now using it, a report from an occupational therapist confirming that you need the equipment will be required.

Eligible equipment

  • Platform lifts or stair lifts
  • Overhead lifts on tracks, including sling replacement (certain conditions apply)
  • Automatic door opener
  • Access ramp
  • Communication equipment (intercom paired with an electric latch)
  • Gate opener

Applying for repairs

You must first obtain an authorization number from the city.

To obtain the authorization number, call 514-872-5837 and leave a detailed message including the following details:

  • Your first and last name
  • Your date of birth
  • Your address
  • Your file number
  • The equipment to be repaired
  • The company carrying out the repairs

Our staff will contact you as soon as possible to verify your application and provide you with an authorization number to forward to the company carrying out the repairs.

Once the repairs are completed, you (your landlord, or your representative) will have to sign the invoice to confirm that the work was satisfactory. The invoice must provide details regarding the work that was carried out, as well as the price. If the invoice is not detailed enough, a detailed purchase order must also be provided.

The company in charge of the repairs will be responsible for sending the invoice to the city for payment.

Equipment replacement

In some cases, for instance for equipment that no longer meets standards or if repairs are deemed too costly, the city may recommend to replace it rather than repair it. The decision will be made upon analyzing your application.

The program is funded by the Société d'habitation du Québec. The Société d'habitation du Québec and the Canada Mortgage and Housing Corporation share the cost of home adaptations for low-income disabled individuals.