Web browser settings

Cache Settings

To ensure that your browser is always displaying valid portal content, please make sure that your browser cache settings are as follows:

In Internet Explorer:

  1. From the menu, choose Tools > Internet Options.

  2. Make sure you are on the General tab.

  3. In the Temporary Internet Files section, click the Settings button.

  4. In the Check for newer versions of stored pages radio group, select Every visit to the page.

  5. Click OK.

  6. Click OK.

In Netscape:

  1. From the menu, choose Edit > Preferences.

  2. Expand the Advanced node.

  3. Click Cache.

  4. In the Document in cache is compared to document on network radio group, select Every time.

  5. Click OK.

Image Settings

Please make sure that pictures/images are automatically loaded as follows:

In Internet Explorer:

  1. From the menu, choose Tools > Internet Options.

  2. Click the Advanced tab.

  3. Scroll through the list of options to the Multimedia node and select, Show Pictures.

  4. Click OK.

In Netscape:

  1. From the menu, choose Edit > Preferences.

  2. Click Advanced.

  3. Select the Automatically load images check box.

  4. Click OK.

Sometimes this setting is disabled to increase performance on low bandwidth connections. However, one common problem that occurs when pictures/images are not automatically loaded is that once logged out, you cannot login again without closing and re-invoking the browser. Hence, we recommend that this setting is always enabled.

Notes

Related topics

System requirements