Do you have questions or comments about fire safety? Phone and e-mail contact information can be found below.

Emergencies

For emergencies, dial 911. 

Comments or questions

Do you have a question? We're here to answer it.

For general comments, please complete the Write to us form.

Prevention  

For information about fire prevention, advice or information about inspections, complaint handling procedures or other fire prevention-related issues : 514 872-3800.

Medias (for journalists' requests)

For a request for information concerning a current or recent intervention, you can call 514 230-0364.

Professional media can quickly obtain a response to their request by calling 514 872-4946 or write a e-mail to relationsmedias@ville.montreal.qc.ca

Other inquiries

  • Emergency evacuation assistance program: 514-872-3775
  • Intervention report: 514-872-3775
  • Special events/special effects authorization: 514-872-2662