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Civil protection plan

Civil protection plan for the Montréal agglomeration

The city is conscious of the vulnerability of its entire territory (the agglomeration) during a disaster, and has designed a civil protection plan for the Montréal agglomeration in order to organize emergency and recovery operations during a disaster.

This plan applies to all types of disasters and involves all of the city’s central departments and boroughs, reconstituted cities and external organizations under the auspices of the Organisation de sécurité civile de l’agglomération de Montréal (OSCAM).

The civil protection plan has four separate parts:

  1. The central module, which includes general provisions for all entities involved in emergency measures to deal with any type of emergency.
  2. Agglomeration mission plans, which fall under the responsibility of the city’s central departments ( SPVM, SIM, etc.), paramunicipal corporations (STM) or external organizations (ASSS), which bring together all the civil protection operations that these organizations carry out during emergency measures.
  3. Local mission plans, which are emergency measures plans in the boroughs and neighbouring towns and cities.
  4. Special response plans, whose aim is to specify elements for particular types of phenomena (pandemics, extreme heat, etc.) that require organization and deployment of resources beyond the general provisions set out in the agglomeration mission plans. Special response plans help to support mission plans.

Levels of mobilization

Intervention de la sécurité civile lors d'un événement - Crédit : Service de sécurité incendie - Source : Ville de MontréalThe Organisation de sécurité civile de l’agglomération de Montréal (OSCAM) is activated when a worrisome situation represents a risk to public health, safety or life. 

How does the OSCAM mobilize? First of all, the situation is evaluated according to available information. There are a number of tools that enable us to gather information about phenomena that are happening or could happen, such as telemetric stations, weather alerts, the number of 911 calls etc. Depending on the status of the situation, the civil protection coordinator will determine if the situation warrants a watch, an alert or a response. It is important to note that if the situation requires, response mode may be issued without going into the other two modes. 

Here are OSCAM’s three levels of alert and mobilization

Levels
Definition
Watch

Event apprehended
or
Event with minor consequences pour la population, property and the environment (no significant damage) but which could worsen.

Does not surpass normal response capacity of responders.

Monitoring partners and special vigilance (surveillance required), possible implementation of preventive or mitigative measures.

Alert

Event apprehended
or
Event with increased potential to worsen or get out of control with potentially major consequences (significant impact).

May surpass normal response capacity of responders.

Increased monitoring, implementation of preventive or mitigative measures, need to coordinate and prepare response measures.

Response

Major event whose consequences for the public, property and the environment are major (direct and concrete threat).

Surpasses normal response capacity of responders.

All response measures and actions implemented.

Important Numbers

Health Info
8-1-1
Transports Québec
5-1-1
City information
3-1-1
Emergencies
9-1-1

Poison center

Toll-free
24 hours a day, 7 days a week 1-800-463-5060