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Floods 2017

Temporary offices set up to assist flood victims

The Temporary Help Center for Flood Victims in Pierrefonds-Roxboro is still in operation and will remain open as long as necessary. Representatives of the Ministère de la Sécurité publique, the Red Cross, and other partners are there to answer questions, provide their services and refer residents to the appropriate resources.

Pierrefonds-Roxboro Temporary Help Center
14885, boulevard de Pierrefonds
Pierrefonds-Roxboro, H9H 4M5

Red Cross Office

Schedule

Monday: 10 a.m. to 6 p.m.
Tuesday: 10 a.m. to 6 p.m
Wednesday: 10 a.m. to 6 pm.
Thursday: noon to 8 p.m.
Friday: noon to 6 p.m.
Saturday: Closed
Sunday: Closed

Outside of opening hours, you may call 1 877 362-2433 (emergencies only).

For more information or to find out about the updated opening hours, visit the Canadian Red Cross website

Ministère de la Sécurité publique Office

Schedule - Week of November 6

Monday: 1 p.m. to 6 p.m.
Tuesday: 1 p.m. to 6 p.m
Wednesday: 10 a.m. to 6 pm.
Thursday: noon to 8 p.m.
Friday: noon to 6 p.m.
Saturday: Closed
Sunday: Closed

Visit the website of the Ministère de la Sécurité publique for more information on its programs and to find out about the current opening hours of the Temporary Help Center: 

To contact the Ministère de la Sécurité publique:

  • 418 643-AIDE (2433) (Québec City region)

  • 1-888-643-AIDE (2433) (toll-free, from outside the province)

  • email: aide.financiere@msp.gouv.qc.ca

  • 8:30 a.m. – noon and 1 p.m. – 4:30 p.m., Monday – Friday

Consult the leaflet on the Urgence Québec website where useful information can be found.

Procedure for the follow-up of work related to the spring floods.

Please click here to obtain the required procedure for the follow-up of work related to the 2017 spring floods.