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Borough newsletter


Floods 2017

Red Cross Temporary office set up to assist flood victims

The Red Cross Temporary Help Center for Flood Victims is still in operation in Pierrefonds-Roxboro.

Please note that from Friday, February 16, 2018, Red Cross and the Ministère de la Sécurité publique are moving at the following adress:

Red Cross Pierrefonds-Roxboro Temporary Help Center
12774 boul. Gouin Ouest, Pierrefonds, H8Z 1W5
(at Centre Médical Pierrefonds)

Outside of opening hours, you may call 1 877 362-2433 (emergencies only).

For information or to find out about the updated opening hours, visit the Canadian Red Cross website.


Ministère de la Sécurité publique

Visit the website of the Ministère de la Sécurité publique for more information on its programs. 

To contact the Ministère de la Sécurité publique:

  • 418 643-AIDE (2433) (Québec City region)

  • 1-888-643-AIDE (2433) (toll-free, from outside the province)

  • email:

  • 8:30 a.m. – noon and 1 p.m. – 4:30 p.m., Monday – Friday

Consult the leaflet on the Urgence Québec website where useful information can be found.

Procedure for the follow-up of work related to the spring floods.

Please click here to obtain the required procedure for the follow-up of work related to the 2017 spring floods.