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General rules

Generally speaking, a public consultation is:

  • a dialogue between citizens and decision-makers (elected officials, administrators or heads of businesses), during which the public is invited to become informed about a project, ask questions, and express informed opinions.
  • a sort of contract whereby decision-makers agree to be influenced by public opinion.

Following some rules helps foster a relationship of trust with citizens. These will mainly cover:

  • the announcement of the consultation;
  • the documentation;
  • the process of public consultation;
  • the post-consultation report;
  • the follow-up to the public consultation.