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The A-Z index,  311 database (in French) and the Search function are quick and useful ways to find the information you’re looking for.

ACCÈS MONTRÉAL network

Do you have questions, comments, or suggestions? We are at your service, seven days a week, 365 days a year!

  • By phone – One easy-to-remember number: 311
    • Information and general services: Monday to Friday, 8:30 a.m. to 8:30 p.m. on weekdays and from 9 a.m. to 5 p.m. on Saturdays, Sundays and holidays.
    • Public works and maintenance (rapid response): 365 days a year, 24 hours a day
    • To reach the city outside the island of Montréal: 514-872-0311  
    • Emergencies (police, fire and ambulance): 911
  • In person

    For service or transactions in person, come to one of our  service counters in the boroughs.

By e-mail

Send us your comments, questions, requests or complaints about the activities and services of the city and its boroughs.

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