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Filing a claim with the Ville de Montréal

A number of situations may result in claims filed with the Ville de Montréal.

The Cities and Towns Act sets out the general rules for filing a claim. However, the Charter of Ville de Montréal also contains specific rules of which you should be aware.

Material damages

Consult the information sheet Dommages matériels (in French)

  • A 15-day notice is required

The Ville de Montréal must receive a written notice within 15 days following the incident.

  • Prescription: six months

Legal action may be undertaken no later than six months from the date of the incident.

Bodily injuries

Consult the information sheet Dommages corporels (in French)

  • Advance notice

Although not mandatory, advance notice is advisable.

  • Prescription: three years

Legal action may be undertaken no later than three years from the date of the incident.

Notice of Claim may be sent by mail, fax or electronically :

The interactive form is formatted to allow you to save data entered.

To save and send a completed form, choose «File», «Save As» and rename the file. Click on our e-mail address and attached the notice of claim and your documents.

To contact us:

Service des affaires juridiques
Bureau des réclamations
Place Versailles
7275, rue Sherbrooke Est
Bureau 2201b
Montréal (Qc) H1N 1E9
Telephone : 514 872-2977
Fax : 514 872-6082
Courriel : reclamations@ville.montreal.qc.ca