L'Ombudsman de  Montréal L'Ombudsman de Montréal L'Ombudsman de Montréal
Ombudsman
 

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What do the people who work  for the Ombudsman de Montréal when you contact them?

Ombudsman de Montréal
  1. The persons who work for the Ombudsman de Montréal write to you to confirm that they have received your request.
  2. The Ombudsman de Montréal tells you the name of the person who will be responsible of your file.
  3. This person will make sure to fully understand your problem.
  4. This person will look into the matter.
  5. This person who works for the Ombudsman de Montréal will see what he/she can do to help you.
  6. The person who work for the Ombudsman de Montréal will do his/her best to help you. 
  7. The person who work for the Ombudsman de Montréal will tell you if he/she can resolve your problem. 

If the person who works for
the Ombudsman de Montréal
can resolve your problem:

If the person who works for
the Ombudsman de Montréal
cannot resolve your problem:

 

  • The person who works for the Ombudsman de Montréal talks to the persons who work for Ville de Montréal to resolve your problem.

 

 

  • The person who works for the Ombudsman de Montréal will explain to you why he/she cannot resolve your problem.

 

 

  • Ville de Montréal resolves the problem.

 

 

 
 
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