COVID-19
Montréal is at the maximum alert level. Stay informed

Online services

Select a service from the menu at right for more details.

Select a service

All online services

Equipment failure

Report an equipment failure

Bris d'équipement.Whether it concerns a lamppost, a traffic light or any other broken or defective urban equipment, the faster a citizen reports it, the faster it is repaired.

Procedure

  • Contact the Accès Verdun offices at 311;
  • Identify yourself (name, address, telephone number at home and at work);
  • Tell the clerk the exact location of the broken or defective equipment (intersection, street address, cardinal point, etc.);
  • Mention the type of problem (intermittent lighting, red light burned out, defective fountain, etc.)

Maintenance teams at the Direction des travaux publics try to repair or replace equipment as quickly as possible. However, specific factors can delay the repair and the restoration of service.